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RMA Form

Please enter all of the following information before sending physical unit for RMA. Be sure to check the entered details are correct to ensure quick response to your RMA request. Incomplete requests will not be entertained or it will be delay.

  • Product Information

  • Warranty       Non-warranty       Unknown
  • Terms and conditions accepted
  • Fields are mandatory for RMA approval.
  • Please write meaningful description of the error in Description of defect.
  • Invoice number must be provided.
  • Date format is DD-MM-YY.
  • Physically damaged Items are not accepted.
  • Stickers, glue, ink, writing on Items, serial number or part number removed will be considered as a Physical damaged and will not be approved.
  • Items are subject to check for warranty and physical damage upon receiving.
  • RMA approval is valid for 15 days
  • Email: rma@newcom.ae (kindly cc to admin@newcom.ae)
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